Resources for Patients

First Visit

Your first visit to our office will be in the form of a consultation. The physician will meet with you to discuss your gastrointestinal issues, medical and social history, and to perform a physical examination. They will then discuss with you a treatment plan and course of action.

Please Bring The Following Items With You To Your Visit

  • Most current insurance card(s)
  • Driver’s license or photo identification
  • Co-payment in the form of cash, check or credit card
  • A complete listing of your medication, including dosages
  • If you have seen a Gastroenterologist in the past and/or have had prior diagnostic testing done CT scan, x-ray, lab work, etc.), please have those records forwarded to us in advance or bring with you to your appointment.
  • Ensure that our office has received a referral, if necessary, in advance of your appointment.

Preparation Instructions

Colonoscopy

CLENPIQ SUPREP SUTAB Trilyte


Insurance & Billing

We participate with most insurance companies, including:

When you contact us we verify whether we are part of your insurance plan network, or will advise you otherwise. For scheduled procedures our Billing Department’s team will contact your plan for pre-authorization, but the final decisions about whether a claim gets paid is up to your health plan. Whether you see us in-network or out of network, we will file your insurance claim forms for you. As always, check with your plan about any aspect of your coverage you’re not sure about.

Payment Options

Copayments are due at the time of your office visit. We will bill your insurance company for services rendered and we will balance bill you after your insurance company has processed your claim.

We send monthly statements of personal balances due. You should appeal to your insurance plan if you think the plan has underpaid for the services or if you are unexpectedly denied coverage. You should receive a notice from your plan about how they covered the claim.

We accept personal checks, MasterCard, VISA and Debit cards.

Prescription Refills

Please notify us of your preferred pharmacy. Most prescriptions will be sent electronically to your pharmacy, so if we have the correct information, refills can be efficiently processed. . Please use the Patient Portal to request a prescription refill or call the office for prescription refills during regular office hours. We cannot call in prescription refills during nights and weekends. Prescriptions will usually be sent to your pharmacy within 24 hours. Please allow time for processing and contact your pharmacy to verify that a prescription has been renewed before you proceed to the pharmacy. Please contact us if the prescription has not been renewed in a timely fashion.

View Our List Of Participating Insurances:

  • Aetna
  • Amerihealth
  • ChampVA
  • Cigna
  • Emblem Health – GHI PPO
  • First Health/Coventry
  • Geisinger
  • Horizon BCBS
  • Horizon Inner Circle Hackensack/Meridian
  • Horizon Omnia
  • Magnacare
  • Medicare
  • Multiplan
  • Oxford
  • Qualcare
  • Qualcare Inner Circle – transferred to Horizon effective 1/1/2018
  • RR Medicare
  • Tricare – Humana
  • United Healthcare
  • VA Choice

Get Access to Your Personal Health Record Online

Allied Digestive Health has partnered with HealthMark Group to ensure the accurate and timely completion of medical record requests.

How to Sign in

Once you enter your email, you will receive an email with HealthMark to log in (no username or password required!). Click on the “submit request” button and follow the prompts from there. You will receive an email as soon as your records are available for download.

FAQ

Do I have to remember another username and password?

Nope! HealthMark’s Request Manager uses email verification and secure links to get you your records quickly, efficiently and securely – and without yet another username and password to remember!

How long does it take to process requests?

Most record requests are processed within 8 business hours. So, one or two business days after you submit your request, your records will be delivered electronically – right to your inbox.

Is there a cost associated with obtaining my medical records?

HealthMark Group fulfills all requests for personal copies at no charge. If paper copies are requested a fee to cover delivery costs will be charged and must be paid before the records will be shipped.

For tech support help with HealthMark, call 800-659-4035 or email status@healthmark-group.com.

FAQs

  • - Insurance cards
  • - Referral (If your insurance company requires a referral, you will need to obtain this from your primary care physician)
  • - Current list of medications you taking
  • - Any recent blood work and/or radiology testing
  • When you call our office either ask or press the telephone prompts for the prescriptions department. You may speak to a live person or leave a message. Be ready to give your full name, date of birth, your phone #, medication needed and your pharmacy name and number. Please take note; all refills need to be evaluated by your doctor or a nurse practitioner for approval. If you have not seen your doctor in over a year, an office visit will be required prior to refilling your medication.

    Call our office to obtain your results, whether you are inquiring about blood work, radiology testing, procedures and/or biopsies. Please realize results may take up to two weeks for a final report.

    Our office staff will give you detailed instructions at the time of you booking your procedure, however, here are some bullet points.

  • Procedures are done either at our freestanding Ambulatory Surgery Center; Advanced Endoscopy Surgical Center, Monmouth Medical Center or Jersey Shore University Medical Center
  • Timeframe needed on the day of your procedure is approximately 2 hours from start to finish
  • You will need to have a responsible adult to accompany you home. You will not be able to drive, walk or take a taxi on your own.
  • The responsible adult that accompanies you does not have to stay, you may be dropped off and they can return later within 2 hrs or someone can call them to pick you up if less time
  • After your procedure, your doctor will speak to you regarding what to expect after your procedure, when to resume medications, and discuss any results (however, if a biopsy is done, this will take a few days for results)